Stakeholder Feedback
| Financial Customer Protection Framework | Download |
| Key Facts Document – Fixed Deposits and Savings | Download |
Complaints /Suggestions
Telephone 011 2 206300
e-mail: customercare@plc.lk
| 👉 Customer Satisfaction Survey | VISIT NOW |
Seek review by Financial Ombudsman
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you may be able to access the services of the Financial Ombudsman who provides free, independent services to resolve your disputes with financial institutions.
Financial Ombudsman Sri Lanka (Guarantee) Ltd.
Level 1 Mezzanine Ceylinco House
Colombo 1
Telephone: 011 2 345230
e-mail: slba@slba.lk